Shipping Policy

1. Order Processing Time

• All orders are processed and dispatched within 1-3 business days after payment confirmation.
• Processing times do not include weekends or public holidays. In case of high order volume or unforeseen circumstances, processing may be slightly delayed, and we will notify you promptly if this occurs.

2. Delivery Estimates

• After your order is dispatched, the estimated delivery time is 6-12 business days.
• Delivery timelines are estimates only and may vary due to factors beyond our control, such as logistics carrier delays, weather conditions, or remote delivery locations.
• A tracking number will be provided once your order is shipped, allowing you to monitor your delivery in real time.

3. Free Shipping Policy

• Free shipping is offered on all products with no minimum purchase requirement. No additional shipping or handling fees will be charged for any order, regardless of the number of items purchased.
• We partner with trusted logistics carriers to ensure safe and efficient delivery. The shipping method is selected at our discretion to meet the estimated delivery timeline.

4. Order Tracking

• Once your order is shipped, you will receive a shipping confirmation email containing a unique tracking number and instructions on how to track your package.
• You can use the tracking number to check delivery status through the carrier’s official website or our order tracking page (if available).
• If you do not receive a tracking number within 4 business days of placing your order, please contact our customer support team for assistance.

5. Address Requirements

• It is your responsibility to provide a complete, accurate, and valid delivery address at checkout. We are not liable for delayed or undelivered orders due to incorrect or incomplete address information.
• If you need to update your delivery address after placing an order, contact us immediately. Address changes are only possible if your order has not yet been dispatched; we cannot modify addresses once shipping is initiated.

6. Failed Delivery Attempts

• If the carrier is unable to deliver your package (e.g., no one available to receive it, inaccessible address), they may attempt delivery multiple times or leave a notification for redelivery or in-person collection.
• If the package is returned to us due to repeated failed attempts or an undeliverable address, we will contact you to resolve the issue. Additional shipping fees may apply for resending, or you may request a refund (subject to our Refund Policy).

7. Contact Us